New Dropbox Page with Circle

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Bedford, Texas- This week Google announced its newest offering, Google Drive. The launch of Google Drive, a cloud-based file storage and synchronization tool, places Google’s hat in the ring with other file sharing services. But does Google Drive know best when it comes to online collaboration? In response, Vice President of Sales and Client Services at FilesAnywhere, Shayne Mehringer, gave this statement:

“Google is king when it comes to Internet searching, and websites around the world count on them for outstanding targeted advertising abilities. However, this doesn’t necessarily make them right for the business and consumer file storage market. Oversaturation in the online storage and collaboration market is actually a good thing for us. Smart, professional consumers and corporations will now be forced to do their homework. When comparing feature set, security, and reliability, FilesAnywhere is the obvious winner.

“Google Drive (GDrive), SkyDrive, Box, SugarSync, etc… are all vying to be the Wal-Mart of online data storage. We say have at it. That’s not who we are or who we want to be. Anyone in retail will tell you that you can’t out Wal-Mart, Wal-Mart. We deliver Neiman Marcus quality and service—Isilon storage, dedicated private clouds, managed services, and compliance driven data protection—at very fair prices.

“We’ve been augmenting and enhancing our feature set, and fine tuning our world-class security for more than 13 years, giving us a deep and loyal customer base. You will not read about FilesAnywhere receiving millions in Venture Capital to buy our name in this industry or to become relevant. We pioneered this industry and stand strong behind our product and customers. At the end of the day, there can only be one Wal-Mart, and we’re not interested in the loose and fast, quantity over quality battle. We were here long before them and we’ll be here after they have moved on to the next in-vogue offering.

“Furthermore, free always comes with a cost. Whether it’s a security breach or server downtime, both are a high price to pay for a free service. What motivation do they have to monitor and maintain servers that are simply a loss-leader for their advertising channels? There is already a great deal of concern on how Google will access and use your data to further grow their real business—target advertising. According to reports released last week, Google Drive’s ToS allows for this very thing. We at FilesAnywhere could not disagree more.

FilesAnywhere is a smarter way to collaborate online between employees, customers, vendors, and contractors. We want our customers to focus on running their business, not worrying if their data is secure. Our SOC 3 data center meets stringent compliance standards, which allow our customers to meet HIPAA, GLBA, SSAE 16, SOX, and other regulatory standards. From online storage to Service Oriented Architecture, FilesAnywhere has 13 years of global success.

About FilesAnywhere

Since 1999, FilesAnywhere has provided simple, mobile access to files, cloud backup, storage, collaboration, virtual data rooms, and branded file portals for both consumers and businesses. FilesAnywhere is a trademark of Officeware Corporation. Headquartered in Bedford, Texas, Officeware Corporation is a wholly-owned subsidiary of Immediatek, Inc. (IMKI), a Mark Cuban Company. Support and information: 855-SYNC-NOW or 972-893-3301.

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New Dropbox Page with Circle

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Even though you can do most of your document and information exchange digitally, you’ve probably run into a few situations where you need to send a fax. That can mean big frustration if you don’t have a fax machine at your disposal. Faxing through the cloud may just be of the coolest and most convenient features FilesAnywhere has to offer. Every account has the ability to choose a file and send it to any fax number in the U.S. Free accounts may send up to 10 faxes per month, and paid accounts enjoy almost unlimited faxing with 500 faxes per month (or 100 international).

On the go and need to send a fax? No problem. Your FilesAnywhere account comes with mobile faxing, too. So instead of looking for the nearest retail fax service location, just use your android phone or tablet, iPhone, iPad, or any other web-enabled device to fax documents.

What About Receiving Faxes?

If you need an easy way to receive faxes, too, we can help. With your FilesAnywhere account, you can add a dedicated inbound fax number. What’s more, there are no limits on inbound faxes. In order to enable inbound faxing, you’ll need a multiuser account. Need to upgrade or add a user to access your inbound fax number? Make sure you’re using the Beta Interface and follow the instructions below.

Adding a User to Paid Accounts
  • Login to your FilesAnywhere account.
  • Click the arrow by your name to access the account menu.
  • Choose Upgrade Account. This takes you to your plan information in the Account Settings screen.
  • Add a user in the No. of Users box, then click Continue.
  • Enter your billing information then click Upgrade & Confirm Order.

Note: Depending on your billing cycle, you may be charged a prorated amount upon upgrading.

Upgrading a Free Account
  •  Login to your FilesAnywhere account.
  • Click the arrow by your name to access the account menu.
  • Choose Upgrade Account. This takes you to your plan information in the Account Settings screen.
  • Select the storage amount, add at least one user to your account, then click Continue.
  • Enter your billing information then click Upgrade & Confirm.
Enabling Your Inbound Fax Number

From the Account Settings page…

  • Click App & Service Plugins.
  • Click the Receive Faxes checkbox.

That’s it! You now have your own dedicated, inbound fax number.

Enabling the Beta Interface

Not using our sleek new user interface? A few clicks will get you there:

  • Login to your FilesAnywhere account.
  • Click the Try Our New Look button located next to the Logout button in the upper right-hand corner of your screen.
Try This…
  • Once you’ve added your additional user, use your account settings to allocate a limited amount of storage or share your total storage with that user.
  • Your additional user gets an inbound fax number, too. The new user will simply need to follow the instructions above to enable it.
  • Faxing through the cloud saves paper and trees! Check out our April plant a tree promotion!

New Dropbox Page with Circle

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Plant a Tree in April- An Earth Day and Arbor Day Celebration Launched from the Cloud

Bedford, Texas—FilesAnywhere, a pioneer in cloud storage and collaboration since 1999, is teaming up with the Arbor Day Foundation and FilesAnywhere customers to plant a forest’s worth of trees.

In honor of Earth Day and Arbor Day 2012, FilesAnywhere will plant a tree for every new, paid sign up and account upgrade during the month of April using the promo code GREENFA. Trees will be planted in the customer’s name and a certificate provided confirming support of Arbor Day Foundation’s reforestation efforts. Established in 1972 and dedicated to exclusively to restoring one of our planet’s most quickly disappearing resources, the Arbor Day Foundation has grown into one of the largest non-profit membership organizations.

Worldwide deforestation is occurring at an alarming rate. Thousands of animal species are left without habitat, and some face extinction, so that paper can be produced. Each year, millions of pounds of highly toxic chemicals enter our air and water, the byproducts of papermaking plants around the world. Once mature, each tree we plant can remove up to 48 pounds of carbon dioxide per year and release enough oxygen back into the atmosphere to support two human beings.

“This is our Christmas,” says Shayne Mehringer, VP of Sales and Marketing. “Our consumer, business, and enterprise solutions offer every customer and client the opportunity to reduce their carbon footprint. As a provider of online storage, file sharing, and collaboration, we are in the tree-saving business! Our subscribers and corporate partners are making a huge impact each time they skip the print button.”

Utilizing FilesAnywhere is a simple, convenient step toward a more sustainable world. By simply using online file storage, file sharing, collaboration, and document editing and versioning, users are directly responsible for saving thousands of trees. FilesAnywhere is proud to be part of a greener economy and urges the importance of moving from paper to digital formats through innovative, secure private cloud solutions.

For more information on the FilesAnywhere Plant a Tree campaign, visit the company website, Facebook, Twitter, or blog. Let’s plant a tree together and create a better future.

About FilesAnywhere

Since 1999, FilesAnywhere has provided simple, mobile access to files, cloud backup, storage, collaboration, virtual data rooms, and branded file portals for both consumers and businesses. FilesAnywhere is a trademark of Officeware Corporation. Headquartered in Bedford, Texas, Officeware Corporation is a wholly-owned subsidiary of Immediatek, Inc. (IMKI), a Mark Cuban Company.
Support and information: 855-SYNC-NOW or 972-893-3301.

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New Dropbox Page with Circle

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Your FilesAnywhere account holds lots of data, and you may have hundreds or even thousands of different files safely stored. Like file folders stuffed to the brim with paper— even if it’s well organized— you can spend quite some time searching for what you want. We’ve been there, and understand that our customers rely on us for simple solutions to streamline digital life. Our built-in search tool includes indexing for faster searches and rapid results.

How it Works

Indexing identifies words and their location, recurrence, and importance within documents in your account. This can make searching in any account, especially large accounts, much faster. If you’re using a free FilesAnywhere account, you’ll need to index your files manually. Paid accounts enjoy auto-indexing of files, and indexing occurs once a week.

Using the Search Index

  • In the Beta Interface, you’ll see the search text box in the upper right-hand corner of your screen.
  • Click the grey arrows to open the full search menu.
  • Enter the words you’d like to search by in the File Name and/or Text in Files field(s).
  • Choose any of the other search parameters you’d like to use.
  • Make sure the Use Search Index check box is enabled.
  • Click the Search button to retrieve the results.

Below the Use Search Index check box, you’ll notice the last date indexing occurred on your account. If you’ve added files since the last indicated indexing, click the Refresh button to bring it current. Initiating a re-index of your account won’t affect what you’ve entered into the search function. So, if you don’t do it prior, feel free to re-index after entering all your search parameters. Once complete, just close the indexing window and continue your search.

Enabling the Beta Interface

Aren’t using the beta interface? Here’s how to get the sleek, new look:

  • Login to your FilesAnywhere account.
  • The “Try Our New Look” button is located next to the Logout button in the upper right-hand corner of your screen.

Try This…

  • To search and find the photos you want more quickly, tag them with keywords.
  • Want to return more results? Use a wildcard such as the asterisk (*) or forward slash(/). For example, *.doc will return all .doc files, or searching Marketing* will return all files containing the word “Marketing”.
  • Index all the text in your files by clicking the “text in files” link below the Text in Files box. This text index separate from search indexing and is only on user demand.

New Dropbox Page with Circle

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FilesAnywhere Introduces Extended Data Restore Timeframe

FilesAnywhere introduced the Data Restore functionality last year, which allows users to go back up to 30 days to retrieve deleted or older file versions.  But now, FilesAnywhere, a company that has provided cloud storage since 1999, will allow users to go back up to 36,500 days – 100 years!

Originally, FilesAnywhere had more in mind: “We wanted to allow our users to look back to the beginning of time.  When was that? The big bang?  When Earth was born?  Then we nailed it – Dinosaurs.” But they did say there were some consequences.  “Our beta testers encountered way too many prehistoric carnivores.  It was just too dangerous. And hot.”

FilesAnywhere stuck with 100 years back, saying it was just ‘more practical for retrieving previously deleted files’. Plus they had cars. Beta testers prefer quick getaways when working on time sensitive projects.

The technology behind this new feature? “Flux capacitor. To celebrate, we even wrapped our DeLorean with a FilesAnywhere logo.”

APRIL FOOLS!

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Into Every Life Big Files Must Fall

Massive. Gargantuan. Colossal. Immense.

Have you used these words to describe a file lately? Sending large files to friends and colleagues can be the bane of your digital existence. And it’s not just your graphic designer that’s conspiring against you. Your browser has a two gigabyte limit on uploads. What does this mean? No matter which higher power you implore, you’re not going to get that giant file to attach in an email.

One PowerPoint presentation away from pulling your hair out? Stop and take a deep breath. There is a simple fix. There are  no upload size limits with your FilesAnywhere account, and we can help you work around your browser limits, too.

Use FilesAnywhere for Uploading Large Files

Though most everything you’ll need to upload, store, and share will be well under the two gig limit, it’s good to know FilesAnywhere has you covered.

  1. Login to your FilesAnywhere account.
  2. Select the arrow on the Upload button, and choose Other Methods from the dropdown menu.
  3. Here, you may pick either Silverlight or Java Upload.
  4. Add the files you’d like to upload, and click the Upload button. (Note that with Silverlight, the Upload button is the green, upward arrow)

Silverlight vs. Java

Which should you choose? Both methods will allow you to upload large files or whole folders. Silverlight, a Microsoft product, has a familiar interface. Java gives you drag-and-drop capability. It comes down to your personal preference.

Try this…

  • Not sure which upload method you prefer? Instead of selecting a method as your default upload, use the Try Selected Method button at the bottom of the Upload Method box.
  • Need to send a file too large for email? Use a FileShare™ link.
  • Need to receive a file too large for email? Use a Dropbox™ Link.
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Are you a FilesAnywhere WebAdvanced customer? We have a great feature just for you: Inbound email attachments. With just a few clicks, you can authorize your inbound email address, assign permissions, and create an approved list of senders. Once enabled, emails with attachments sent to your FilesAnywhere email address will drop right into an Inbound Email folder (or other folders you indicate with a simple “move to” function.

How Inbound Email Attachments Work

Let’s say you’re on the road and a colleague emails you a PowerPoint presentation the office updated at the last minute. You want to be sure and backup a copy to your FilesAnywhere account before accessing it at the presentation site. Simply forward the email to your Inbound Email attachment address and hit send. There’s no need to fill out the body of the email or the subject line. The file will safely upload to your Inbound Email folder and you’ll have access to it from any web-enabled device.

Choosing a Specific Folder to Upload an Attachment

You can also create emails and upload files to any folder in your account. You may do this by indicating a “Move To” command in the subject line of the email. The “Move To” function allows you and other approved senders to indicate a specific folder into which an attachment should be uploaded. Just compose a new email and enter MOVETO yourfoldername\yoursubfoldername in the subject line (example: MOVETO JSMITH\BACKUP). The attached file will upload to the folder indicated.

Enabling Inbound Email Attachments

  1. Login to your FilesAnywhere account. If you’ve forgotten your username or password, simply click the Forgot Password link and choose your method of recovery.
  2. Click the arrow next to your name and choose Profile/Account from the dropdown menu.
  3. Select Inbound Email Settings from the left-hand menu.
  4. Enable your unique FilesAnywhere email address by clicking the in the checkbox.

From here, you’ll get an additional menu of options. Below is a definition of each option and what it allows regarding Inbound Email Attachments:

Allow Emails from All Senders- Selecting this options means that anyone who has your FilesAnywhere email address can send an email attachment to your account.

Allow Emails Only From Approved Senders- If you prefer to receive Inbound Email Attachments from a only certain people, you may select this option and then create an approved list of senders. If someone email from an address NOT on the approved list, the attachment WILL NOT upload to your account. Enter the email address in the provided box and click Add to Approved.

Allow Move To- Choose to allow the “Move To” function for any approved sender by clicking the Allow Move To button.

Move To Settings- You may choose to either overwrite files that have the same name, or simply add a version number to new files of the same name. To make sure important files are not overwritten accidentally, you may want to select the Add a Version Number option. Just remember to check your account regularly as additional version can quickly use up storage space.

Email Rules- Be sure you indicate if you’d like a copy of inbound messages forwarded to your regular email address, or if you’d like rejected emails kept in your spam folder.

Once you’ve chosen the settings for your Inbound Email Attachments, make sure to click the Save Changes button. As always, if you have any questions about your account, please feel free to contact our Support Team. We’re happy to help!

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If you’re a Metroplex dweller, you probably heard that Mark Cuban saved the 33rd annual St. Patrick’s Day Parade on behalf of FilesAnywhere. This Saturday, we’re looking forward to meeting our awesome customers and making some new friends! You’ll find the FilesAnywhere booth at the parade after party and concert in Energy Square. Come enjoy the blue skies, good music, cool swag, and a cloud deal just for St. Paddy’s day revelers!

St. Patrick’s Day Concert

12:00 – 7:00
Energy Square
Corner of Greenville Ave & University
Featuring Ryan Bingham & The Dead Horses

Bands start at 12:30. Check out the St. Patrick’s Day Parade & After Party Facebook page for more info. Make sure you drop by to say hi!

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Have you recently received a new credit or debit card? Have you recently moved and have a new zip code? Don’t forget to update the billing information in your FilesAnywhere account! Make sure you’re using the new Beta Interface for the instructions below. If you need the new Beta Interface, you can find instructions on how to switch below.

Updating Your Billing Information

  1. Login to your account: Login to your FilesAnywhere account.  If you’ve forgotten your username or password, simply click the Forgot Password link and choose your method of recovery.
  2. Go to Your Account Settings: Once you’ve logged into your account, you’ll see your name with an arrow button on the upper right hand side of the screen. Click the arrow and choose Profile/Account.
  3. Choose Plan Information: The left navigation offers you several ways to update your account information. Click on Plan Information, then select Billing Information from the sub-menu.
  4. Credit Card and Billing Details:  Enter your new card details and update your billing details as needed. Make sure to double-check your entry before continuing!
  5. Select Receipts and Notifications: If you’d like a receipt emailed to you, or a reminder two weeks before your card is charged, simply check the appropriate boxes between you billing details and the billed amount box.
  6. Click the Confirm Order button: This is the step that saves your changes, so be sure to click Confirm Order before leaving the page.

Enabling the New Beta Interface

Ready to use the beta version of the FilesAnywhere web interface? Simple and intuitive, you’ll enjoy the clean, fresh appearance that accompanies all of the great FilesAnywhere functionality.  After logging into your account, follow these simple steps:

  1. Select the “Media View” button.
  2. Click the “New Interface” button on the right hand side of the screen.

Try this…

  • Make sure to check your spam folder for errant emails. On occasion, your ISP may filter an email into the spam folder that you really need to see!
  • If you’re like us, you have several accounts set on automatic payments. Create a list of the places you’ve signed up for auto payments, and store it in your FilesAnywhere account where it’s safe and secure. This way, when you receive a new card you’ll always know which accounts to update immediately.
  • Having the correct zip code associated with your account and your card is important. Zip codes that don’t match can cause an authorization to fail. If you have recently moved, make sure you’ve updated your zip code in your FilesAnywhere account, as well as with your cardholder.

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We’ve all been there. You realize you need a deleted document, or a folder full of cherished photos is accidentally trashed, and the panic begins to rise. Take a deep breath, it’s going to be okay. Your FilesAnywhere account comes standard with peace of mind. We call it Data Restore, you’ll call it a lifesaver.

How Data Restore Works

Every day at 5:00 am, we take a snapshot of your account and archive it for 30 days. This means every file uploaded to your FilesAnywhere account in the last month has a copy located in the Data Restore library. Regardless of the reason your file has gone missing, the bottom line is it’s retrievable with just a few clicks.

Restoring Deleted Files

We understand the ability to restore lost data quickly and easily is essential for our users. Just follow these simple steps:

  • Login to your account
  • Select Advanced Options
  • Choose the Data Restore feature
  • Select the folders or files you’d like to restore by clicking the checkbox
  • Click the “Restore” button
  • When prompted, select the folder where you’d like the restored file to appear

When you return to your account, the restored files will be right there waiting for you.

Restoring Previous Versions

If you’ve recently edited a document and overwritten the original, it’s possible to reinstate a previous version. Because snapshots occur daily, at least one version per day is recorded. Restoring a previous version is easy, too:

  • Login to your account
  • Select Advanced Options
  • Choose the Data Restore feature
  • Select the files or folders you’d like to view
  • Click the “Show All Versions” button (square icon with magnifying glass)
  • Find the version you want to restore and click the “Restore” button

Data Restore Protects All File Types

Data Restore is a snapshot that archives all file types, from videos and photos to Word documents and Excel files. And it doesn’t matter how you uploaded the file. Every piece of data, whether uploaded to your account from your computer or mobile device, is preserved in the snapshot.  The Data Restore library is also easily sorted by date, file size, or file type with a click in the “Sort by” navigation bar. So, if you deleted a certain type of file, but aren’t sure what day the deletion occurred, simply use the “Type” or “Size” filters to sort and group your files making your search a little quicker.

Try This…

Can’t find a file in your account but don’t recall deleting it? Our support team offered these helpful tips for finding folders, files, and keeping them at your fingertips:

  • Check the folder above and the folder below. Drag and drop features are super convenient, but many files/folders wind up accidentally moved, too.
  • Try searching! The search features is very intensive and gives you lots of options. Often, files are saved to a different folder than initially thought and are found safe and sound.
  • Use tags to head off future misplaced files. It’s really simple and makes searching even easier. For example, tag photos with names of those appearing in them, or tag your documents with keywords to help you bring them up quickly in a pinch.